Shipping policy

Shipping Details 

Engagement rings and bands will be shipped within 2-3 weeks. Other in-stock items are processed and shipped within 3 business days. For custom special  orders we will be ready in 3-4 weeks and arrange a delivery date that is convenient for you.

Shipping Policy
All shipments are insured and risk-free. You can easily track your shipment using the tracking number provided to you.
 All Her Brilliant Jewelry shipments are covered by insurance until the package reaches its destination. We recommend customers and/or intended recipients to be available at the shipping address at the time of delivery. Once delivered, Her Brilliant Jewelry holds no responsibility for the package. If you happen to be unavailable, an authorized person will be required to sign and collect the package on your behalf at the designated shipping address.
For added security, an adult signature is required for all Her Brilliant Jewelry orders.

Cancellation and Changes in Order
We give priority to customer satisfaction and will make every effort to meet the request to cancel or change the order before delivery. This may lead to delayed delivery.
However, if the order has been shipped, we will not be able to make any changes. If you are not satisfied with the product, you can return it after receiving the goods. Please contact us if you want to collect your package in person.

Domestic Shipping
We offer FREE shipping on all orders within the U.S 

International Shipping
We ship internationally to all addresses across the world and the client is responsible for any duties or taxes collected by your local government. The destination country’s customs office is authorized to open and inspect international shipments. If required, we are liable to provide information about your order. If for any reason the shipment is returned from customs, the shipping amount will be deducted while processing the refund.  All international orders  will be shipped and insured via UPS air. These costs will be added to the total order price. Once the order is shipped, we will provide you with a tracking number. We fully insure each item for the final purchase price, from the time it is in transit until the time it arrives at its destination and the recipient’s signature is required at the time of delivery. Please note Her Brilliant Jewelry cannot be held accountable for delays on the shipper's part due to severe weather or other unexpected conditions.